Currently an Extern @Institute of Mental Health
Steven Philip Godoy
As a finance sophomore, I'm driven to connect, learn, and innovate in the financial sector.
Work samples
My portfolio showcases projects that blend finance and data analytics, focusing on workforce strategies and operational improvements.
Amazon · Jul 2026 · ✅ Verified by Extern
Amazon Operational Strategy & People Analytics Externship
Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.
Data AnalysisPythonStrategyOperationsCebu Pacific Air
Bank Control: Transaction Workflow Improvement
Institute of Mental Health · ✅ Verified by Extern · ⏱️ In progress
Healthcare Operations & Consulting Externship
This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.
Stakeholder MappingProcess MappingRoot Cause AnalysisSystems ThinkingChange ManagementStrategic Communication
About me
As a finance sophomore, I'm driven to connect, learn, and innovate in the financial sector.
I'm a finance student in my second year, focused on building relationships and expanding my professional network. I’m passionate about using data-driven insights to enhance workforce strategies. My goal is to leverage my academic background and participate in impactful projects that contribute to the field of finance.
Externships
Healthcare Operations & Consulting Externship
Institute of Mental Health
Experience
Healthcare Operations and Consulting
Extern, Inc. · July 2026 – Present
Amazon Operational Strategy and People Analytics
Extern, Inc. · April 2026 - July 2026
Treasury Bank Control Analyst Intern
Cebu Pacific Air, Inc. · Jun 2026 - Jul 2026
Education
Polytechnic University of the Philippines
Bachelor of Science in Business Administration 6 Financial Management · Class of 2028
Skills
✅ Verified by Extern
Amazon Operational Strategy & People Analytics Externship
Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.
Overview
The work mapped fulfillment center roles and collected employee voice data from Glassdoor and YouTube, then analyzed sentiment, keywords, themes, and root causes across platforms. Deliverables included role-by-role workforce maps, a combined sentiment and keyword analysis, a themes table with representative quotes, cohort prioritization, and a pilot-ready intervention with an 11-week rollout and
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What I've accomplished
I produced a set of analytic artifacts: a role-by-role workforce map, a transcribed YouTube dataset, a combined sentiment and keyword analysis, a themes-and-root-causes table, a prioritized cohort scoring table, and an 11-week pilot intervention plan with success metrics.
Project breakdown
✅ Verified by Extern · ⏱️ In progress
Healthcare Operations & Consulting Externship
This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.
Overview
The work examined care coordination and the case manager role in acute mental health settings, using process mapping and structured analysis to make coordination work visible. Deliverables included a stakeholder map, a role-responsibility summary, identification of manual processes and interoperability gaps, and diagnostic notes on communication bottlenecks.
What I've accomplished
I produced a stakeholder map and a role-responsibility summary that pinpointed manual processes, interoperability failures, and communication bottlenecks within clinic workflows.
Project breakdown
The work analyzed clinic workflows, mapped stakeholders and role responsibilities, and identified manual processes, poor interoperability, and communication gaps. It produced a stakeholder map and a role summary that showed where bottlenecks and access failures occurred.