Shanice Duncan portrait
Currently an Extern @Amazon

🟢 Open to work

Graduate student building skills in operations and people analytics

Master's student at NYU, sharpening resume and practical experience through an Amazon Operational Strategy & People Analytics externship.

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Work samples

Work shown includes outcomes from my Amazon Operational Strategy & People Analytics externship and coursework at NYU, highlighting practical analysis and strategy tasks.

  • Lyfe Stylz Unisex Salon Recruiting Employee Life Cycle Project
    Lyfe Stylz Unisex Salon Recruiting Employee Life Cycle Project

    SD Consult Services NY · Jul 2026

    Lyfe Stylz Unisex Salon Recruiting Employee Life Cycle Project

    Lyfe Stylz Unisex Salon (East Flatbush, Brooklyn) engaged SD Consult Services NY to build out its HR infrastructure from the ground up. The salon had no formalized HR systems in place: no consistent hiring process, no documented performance standards, and no structured onboarding. The client needed

    Consultingfull cycle recruitingtalent acquisitiononboardingHR DocumentationPolicy developmentPeople OperationsCRMData AnalysisSOP creationKPI Tracking
  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · ✅ Verified by Extern · ⏱️ In progress

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

    Data AnalysisPythonStrategyOperations

About me

Master's student at NYU, sharpening resume and practical experience through an Amazon Operational Strategy & People Analytics externship.

I am Shanice Duncan, a New York University alum and Masters of Science recipient as of May 2026. I've had experience over the years in varying roles. I am mid-level in my HR career and focused on strengthening my resume and competitiveness for jobs and internships. I am completing an Amazon Operational Strategy & People Analytics externship as part of my professional development.

Externships

Amazon Operational Strategy & People Analytics Externship

Amazon

Experience

Human Resources Consultant

SD Consult Services NY · May 2026 – Present

Student & Career Development Coordinator

SD Consult Services NY · Mar 2020 – Present

Transportation and Workforce Logistics Coordinator

Independent Contractors · Jan 2016 – Jun 2024

BASTA Professional Development Fellow

BASTA · Sep 2023 – May 2024

Human Resources Administrative Coordinator

Private Home Care RN Team of Maimonides Medical Center · Jan 2019 – May 2024

Human Resources Coordinator

Various Staffing Agencies · Jun 2009 – Oct 2021

Education

New York University

MS Human Capital Management · Class of 2025

College of Staten Island

BS Psychology, Cum Laude/Writing Minor · Class of 2024

Skills

Operational strategy (externship experience)People analytics (externship experience)Resume developmentCareer transition planningGraduate-level courseworkAccessibilityAIA/B TestingCampaign ManagementChange ManagementCommunicationCollaborationDashboard DesignCRMConsultingConflict ResolutionData VisualizationEmotional IntelligenceTeam LeadershipEdtech
Back to work

SD Consult Services NY · Jul 2026

Lyfe Stylz Unisex Salon Recruiting Employee Life Cycle Project

Lyfe Stylz Unisex Salon (East Flatbush, Brooklyn) engaged SD Consult Services NY to build out its HR infrastructure from the ground up. The salon had no formalized HR systems in place: no consistent hiring process, no documented performance standards, and no structured onboarding. The client needed

Consultingfull cycle recruitingtalent acquisitiononboardingHR DocumentationPolicy developmentPeople OperationsCRMData AnalysisSOP creationKPI Tracking

Overview

Lyfe Stylz Unisex Salon (East Flatbush, Brooklyn) engaged SD Consult Services NY to build out its HR infrastructure from the ground up. The salon had no formalized HR systems in place: no consistent hiring process, no documented performance standards, and no structured onboarding. The client needed a repeatable, scalable HR foundation that could support growth without relying faulty data.

Lyfe Stylz Unisex Salon Recruiting Employee Life Cycle Project

What I've accomplished

Led full-cycle HR consulting for Lyfe Stylz Salon: built a 105-point candidate scoring system, sourced/screened 44+ candidates across 2 rounds, designed culturally-tailored interviews, delivered a signed hire, and built full HR infrastructure (onboarding, policies, digital application). Produced 40+ documents, saving client $82,000+ vs. market rates.

Outcome

A 40+ document HR system built around a 105-point SOP competency scoring framework, two full-cycle recruiting rounds, onboarding materials, HR waiver packets, and a digital application intake form — giving the salon a complete, ready-to-use HR operating system.

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Back to work
Amazon ↗

✅ Verified by Extern · ⏱️ In progress

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The externship examined operational and people-data factors that affect new-hire retention at Amazon fulfillment centers. The work combined web-scraped employee reviews, quantitative analysis, and persona-driven strategy to surface patterns in early turnover and to propose targeted interventions. Deliverables included scraped datasets, analyzed trends, and persona-based recommendations.

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I produced a CSV-style workforce map that listed roles from operations managers to floor associates, documented responsibilities and close working relationships, and explained staffing and handoffs across the AFC chain of command.

Project breakdown

The project analyzed an AFC chain of command, listed roles from operations managers to floor associates, described responsibilities and whom each role worked closely with, and produced a role-by-role CSV-style workforce map used to explain staffing and handoffs.

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