The Lean Startup Co logoCurrently an Extern @The Lean Startup Co

Early-career people analytics and strategy enthusiast

I turn employee feedback and web-scraped data into persona-driven strategies to improve new-hire retention.

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Work samples

Portfolio items include an externship project that scraped employee reviews, extracted insights, and designed persona-driven strategies to reduce early turnover.

  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · Jun 2026 · ✅ Verified by Extern

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

    Data AnalysisPythonStrategyOperations

About me

I turn employee feedback and web-scraped data into persona-driven strategies to improve new-hire retention.

I am Nhan Nguyen, a recent bachelor's graduate starting my career. I explored people analytics and operational strategy through an externship focused on new-hire retention. I work with data, user research, and strategy to turn employee feedback into practical actions.

Externships

Corporate Strategy Externship Mentored by Eric Ries

The Lean Startup Co

Experience

Server/Food Runner

Sushi Jet · November 2025 - Present

Amazon Operational Strategy & People Analytics Extern

Extern Inc. · April 2026 - June 2026

Education

Saint Mary's University

Bachelor of Commerce Human Resource Management & Industrial Relations · Class of 2025

Skills

Web scrapingPeople analyticsEmployee feedback analysisPersona developmentOperational strategyUser researchData-driven recommendations
Back to work
Amazon · Jun 2026 ↗

✅ Verified by Extern

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The work combined scraped and cleaned employee reviews with applied analysis to surface workforce patterns at an Amazon fulfillment center. Deliverables included a structured workforce role spreadsheet, cleaned review datasets, sentiment and keyword comparisons across sources, a theme-tagged dataset and runnable Colab notebook, a scored priority table of affected cohorts, and a five-slide pilot

Amazon Operational Strategy & People Analytics Externship
Google Slides
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What I've accomplished

I produced cleaned, tagged datasets and analytical artifacts—role mappings, sentiment and keyword comparisons, a scored priority table of workforce segments, a runnable Colab notebook, and a five-slide pilot pitch deck recommending a manager-led two-week wellness pilot.

Project breakdown

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Amazon Operational Strategy & People Analytics Externship

Data AnalyticsData Visualization
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Back to work
The Lean Startup Co ↗

✅ Verified by Extern · ⏱️ In progress

Corporate Strategy Externship Mentored by Eric Ries

StrategyBusiness Development

Overview

The externship applied the Incorruptible 4 diagnostic framework to examine strategic weaknesses in well-known brands. Work involved learning the framework, applying diagnostic criteria across multiple cases, and documenting assessments using the externship's templates.

Corporate Strategy Externship Mentored by Eric Ries

What I've accomplished

I learned the Incorruptible 4 diagnostic framework, practiced applying its lens to brand examples, and documented my assessments for review.

Project breakdown

View all work