Institute of Mental Health logoInstitute of Mental Health Externship via Extern

I'm Mohamed Makawi, exploring my next career move

Early-career professional reevaluating direction and open to opportunities that fit my next step.

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Work samples

A concise selection of early-career work and learning experiences that show what I can do and where I want to grow.

  • Healthcare Operations & Consulting Externship
    Healthcare Operations & Consulting Externship
    Institute of Mental Health logo

    Institute of Mental Health · ✅ Verified by Extern · ⏱️ In progress

    Healthcare Operations & Consulting Externship

    This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

    Stakeholder MappingSystems ThinkingProcess MappingChange Management

About me

Early-career professional reevaluating direction and open to opportunities that fit my next step.

I am Mohamed Makawi. I have started my career and am now exploring a possible career change, looking for roles that match my next direction.

Externships

Healthcare Operations & Consulting Externship

In progress

Experience

In-Home, Patient Care Technician

Equality Through Community · April 2024 – Present

Outreach Chair

National Society of Black Engineers · September 2022 – Present

Black Girls Do Science and Ignite Consulting, LLC · March 2023 – Present

Team Member Construction

Habitat for Humanity · March 2022 – Present

Field Sales Engineer - Internship

Schneider Electric · June 2023 – August 2024

Intern – Application Advisor

Iowa Finance Authority, through Center for Worker Justice · May 2022 – July 2022

Process Improvement Intern

American Chemical Society (Project SEED) · June 2021 – July 2021

Education

University of Iowa

BS in Industrial Engineering (Management Focus Area); Minor in Business Administration · Class of 2027

Skills

Career explorationProfessional developmentSelf-assessmentAdaptability
Back to work
Institute of Mental Health ↗

✅ Verified by Extern · ⏱️ In progress

Healthcare Operations & Consulting Externship

This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

Stakeholder MappingSystems ThinkingProcess MappingChange Management

Overview

The work examined care coordination in an acute mental health setting, mapping the case manager role and its interactions across workflows. The project used process mapping and structured analysis to document coordination tasks and prototype dashboard views that made invisible work visible.

Healthcare Operations & Consulting Externship

What I've accomplished

I mapped workflows, analyzed coordination tasks, and prototyped dashboard views to show how case management activities operate across the care pathway.

Project breakdown

View all work