Amazon logoCurrently an Extern @Amazon
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Junior business student focused on operational strategy and people analytics

I study Business Administration at Iowa State and I am completing an Amazon externship in operational strategy and people analytics.

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Work samples

Portfolio highlights coursework, project summaries, and deliverables from my Amazon externship that show applied operational strategy and analytics skills.

  • Coffee Shop Sales Analysis Practice Project
    Coffee Shop Sales Analysis Practice Project

    Performed data cleaning and preprocessing by correcting price formatting and converting date/time fields to enable accurate reporting and business analysis. Analyzed sales and customer purchasing trends to identify top-performing products, store locations, peak business hours, and weekday versus weekend performance. Designed SQL reports and KPIs to measure revenue, sales volume, average daily performance, and product demand for business decision-making. Applied MySQL analytical techniques including aggregate functions, CASE expressions, subqueries, window functions, and date/time functions to answer business questions from transactional sales data.

    MySQL
  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · ✅ Verified by Extern · ⏱️ In progress

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

    Data AnalysisPythonStrategyOperations

About me

I study Business Administration at Iowa State and I am completing an Amazon externship in operational strategy and people analytics.

I am Misa Le, a junior at Iowa State University studying Business Administration and Management. I have some work experience and I am completing the Amazon Operational Strategy & People Analytics externship while finishing my bachelor's degree.

Externships

Amazon Operational Strategy & People Analytics Externship

Amazon

Experience

Virtual Medical Scribe

Scribe America - Cardiology Department (Remote) · Sep 2024 - May 2026

E-Commerce Intern

Goody Group - Star Kombucha Brand · Jun 2022 - Aug 2022

Education

Iowa State University, Ivy Business College, Ames, IA

Bachelor of Science in Business Analytics · Class of 2027

Skills

Operational strategyPeople analyticsBusiness administrationData-informed decision makingProject work and courseworkData AnalyticsE-commerceCampaign ManagementB2B MarketingB2C Marketing
Back to work

Coffee Shop Sales Analysis Practice Project

Performed data cleaning and preprocessing by correcting price formatting and converting date/time fields to enable accurate reporting and business analysis. Analyzed sales and customer purchasing trends to identify top-performing products, store locations, peak business hours, and weekday versus weekend performance. Designed SQL reports and KPIs to measure revenue, sales volume, average daily performance, and product demand for business decision-making. Applied MySQL analytical techniques including aggregate functions, CASE expressions, subqueries, window functions, and date/time functions to answer business questions from transactional sales data.

MySQL
View all work
Back to work
Amazon ↗

✅ Verified by Extern · ⏱️ In progress

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The externship investigated operational and people-data factors that affect new-hire retention in Amazon fulfillment centers. The work combined web-scraped employee reviews with qualitative analysis to surface patterns in onboarding experience and workforce sentiment. Deliverables included scraped review datasets, analyzed themes, and persona-driven recommendations.

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I combined secondary research and hands-on analysis to understand fulfillment-center operations, extract themes from employee reviews, and translate those findings into personas and actionable design ideas.

Project breakdown

View all work