Maria Jose Santiago

MJAdministrative Assistant

Dynamic admin leader with 10+ years optimizing operations and workflows. WGU BBA student & Excellence Award winner. Skilled in modern productivity tools, process automation, and team efficiency.

About me

Dynamic admin leader with 10+ years optimizing operations and workflows. WGU BBA student & Excellence Award winner. Skilled in modern productivity tools, process automation, and team efficiency.

I work as an administrative business partner, skilled at anticipating the needs of executives and teams, often addressing operational challenges before they arise. My experience covers calendar management, travel coordination, and event logistics in a dynamic government contracting setting. With a background in HR, finance, and franchise operations consulting, I connect well with diverse stakeholders. I love exploring new tools and technologies to boost efficiency. I am bilingual in English and

Experience

Receptionist / Administrative Assistant

HII Mission Technologies Division · Dec 2025–Present

Office Manager / Executive Assistant

Cardinal Bakery Inc. · Sep 2022–Dec 2025

Business Consultant

OhCal Foods (SUBWAY® Franchisee Group) · May 2018–Sep 2022

Agent/Customer Service / Administrative Assistant

Allstate Insurance · Aug 2016–May 2018

General Manager

James Hoban's Irish Restaurant & Bar · Feb 2013–Mar 2016

Floor Supervisor / Manager

Levantes Restaurant · Jan 2012–Jan 2013

Concierge Manager

Mie N Yu Restaurant · Jul 2011–Oct 2012

Assistant Manager

Alero Restaurant · Feb 2008–May 2011

Secretary

Douglas and Associates Inc. · 2007–2008

Legal Secretary

Itaipu Binacional · 2005–2007

Education

Western Governors University

Bachelor of Business Administration

Montgomery College, Takoma Park, MD

General Studies (Fine Art & Science)

Skills

Calendar managementMeeting & agenda preparationMultiline phone systemsAppointment schedulingConfidential information handlingBusiness travel arrangementsExpense reportsExpense managementTimekeeping documentationEvent planning & on-site coordinationOffice supply & vendor managementOffice movesWorkplace/facilities coordinationGoogle WorkspaceMicrosoft Office (Word, Excel, PowerPoint, Outlook, Teams, FSharePointPower AppsDeltek CostpointAdobe Creative Suite (Photoshop, Premiere Pro, Acrobat, etc.ZoomDocuSignCalendlyClaudeGoogle FlowGoogle VidsStakeholder relationship buildingCross-functional communicationEmployee relationsBilingual