AI-Powered Ticket Automation System
Designed and developed an AI-powered automation system in n8n to streamline data intake, processing, classification, and workflow management. Built and integrated an AI agent and conversational chatbot using large language models to interpret user requests, analyze unstructured data, and support automated decision-making. Developed an automated document ingestion and ticket-processing workflow, transforming inconsistent source data into standardized records within a centralized master database.
