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People analytics meets operational strategy

I used web-scraped employee reviews to find why new hires leave before day 90 and designed persona-driven actions for Learning Ambassadors.

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Work samples

Portfolio pieces show research-led workflows: web scraping reviews, insight extraction, and persona-driven strategies for onboarding and retention.

  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · ✅ Verified by Extern · ⏱️ In progress

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

    Data AnalysisPythonStrategyOperations

About me

I used web-scraped employee reviews to find why new hires leave before day 90 and designed persona-driven actions for Learning Ambassadors.

I work at the intersection of people data and operational strategy. I ran an Amazon externship project that used web-scraped employee reviews to surface retention issues and design persona-driven recommendations for Learning Ambassadors.

Externships

Amazon Operational Strategy & People Analytics Externship

In progress

Experience

Team Member, Lake in the Hills, IL

Tropical Smoothie Cafe · August 2026 – Present

Fulfillment Team Member, Algonquin, IL

Target · September – November 2024

Education

Northern Illinois University, DeKalb, IL

Bachelor's Degree — Major: Human Resources — In Progress · Class of 2027

Elgin Community College, Elgin, IL

Associate of Science · Class of 2025

Skills

People analyticsWeb scrapingQualitative insight extractionPersona developmentOperational strategy
Back to work
Amazon ↗

✅ Verified by Extern · ⏱️ In progress

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The work analyzed scraped employee reviews and internal operational notes, mapping core fulfillment-centre roles and coding recurring themes tied to early-tenure attrition. It combined web scraping, qualitative coding, and people-analytics workflows to structure findings and develop persona-driven intervention concepts.

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I produced a role map that listed core fulfillment-centre roles, their main responsibilities, close collaborators, common tools, and the operational reasoning for each role, creating a workforce structure used across the analysis.

Project breakdown

I created a role map listing core FC roles (Learning Ambassador, Stower, Packer, Picker), their main responsibilities, who they work closely with, common tools, and why each role matters. The sheet produced a clear workforce structure for analysis.

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