John Sunwoo: Your Partner in Client Success
With over 13 years of experience, I specialize in maximizing SaaS and AdTech potential for enterprise clients, enhancing retention, and driving growth.
Works samples
Discover my projects that leverage SaaS and AdTech to enhance client success and optimize workflows, delivering impactful solutions.
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Projects will appear here once they are added, including any completed through externships.
About me
With over 13 years of experience, I specialize in maximizing SaaS and AdTech potential for enterprise clients, enhancing retention, and driving growth.
I am a Strategic Client Success and Enablement leader with more than 13 years of experience focused on helping enterprise clients maximize the potential of SaaS and AdTech platforms. My strengths include technical onboarding, product adoption, workflow optimization, and data integration. I have a knack for building executive relationships and leading cross-functional teams to create customized solutions that enhance retention, accelerate time-to-value, and drive customer growth. I enjoy connecti
Externships
Beats by Dre Consumer Behavior & Market Analysis Externship
Beats By Dre
Experience
Manager, Client Experience and Audience Strategy
TRANSUNION, LLC · July 2022 – January 2024
Customer Success Senior Lead
COMSCORE, INC. · October 2018 – July 2022
Customer Support Manager
MEDIAOCEAN, LLC · March 2014 – October 2018
Education
RUTGERS UNIVERSITY
M.B.A. Business Administration
CUNY BROOKLYN COLLEGE
B.S., Business Management, Finance
Skills