BeReal. logoCurrently an Extern @BeReal.

Technical support specialist who turns data into clearer decisions

I combine hands-on support experience with SQL and Excel to fix issues, clean data, and improve workflows that help teams and clients work smarter.

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Work samples

Projects range from support and QA work to data analysis and a BeReal product management externship exploring engagement, benchmarking, and feature design.

  • BeReal Product Management Externship
    BeReal. logo

    BeReal. · ✅ Verified by Extern · ⏱️ In progress

    BeReal Product Management Externship

    Discover how product teams at social apps like BeReal design for authenticity while driving user growth. In this externship, you’ll explore what keeps users coming back— benchmarking competitors, analyzing engagement features, and designing your own growth-driven app feature. You’ll learn how to balance product innovation with BeReal’s unique mission of real, unfiltered connection. Perfect for those interested in product management, UX strategy, or social media innovation, this experience gives you a hands-on look at how product teams grow platforms without losing their core values.

    DesignUI/UXProduct Management

About me

I combine hands-on support experience with SQL and Excel to fix issues, clean data, and improve workflows that help teams and clients work smarter.

Analytical professional with a solid background in technical support and financial analysis. Skilled in SQL, Excel, and quality assurance. With a focus on improving workflows, boosting client satisfaction, and maintaining data accuracy to support better business decisions. Driven to use my analytical skills to solve problems and build effective, forward-thinking solutions.

Externships

BeReal Product Management Externship

In progress

Experience

Technical Support 3

Duralabel · Jan 2025 - Present

Bookkeeper

JN Hagen Painting · Feb 2022 - Present

Mac Tech II

Ibex · Nov 2018 - Jan 2022

Education

Arizona State University

B.A. in Organizational Leadership

Arizona State University

Certificate in Applied Business Data Analytics · Class of 2027

Skills

SQLPythonExcelData VisualizationStatistical AnalysisMachine LearningBig DataData MiningProblem-SolvingCommunication
Back to work
BeReal. ↗

✅ Verified by Extern · ⏱️ In progress

BeReal Product Management Externship

Discover how product teams at social apps like BeReal design for authenticity while driving user growth. In this externship, you’ll explore what keeps users coming back— benchmarking competitors, analyzing engagement features, and designing your own growth-driven app feature. You’ll learn how to balance product innovation with BeReal’s unique mission of real, unfiltered connection. Perfect for those interested in product management, UX strategy, or social media innovation, this experience gives you a hands-on look at how product teams grow platforms without losing their core values.

DesignUI/UXProduct Management

Overview

The externship examined how social apps design for authenticity while pursuing growth. The work compared competitor features, analyzed BeReal's engagement patterns, and produced a feature concept aimed at balancing user retention with the app's unfiltered ethos.

BeReal Product Management Externship

What I've accomplished

I worked through hands-on research and analysis: I documented my primary social app, used BeReal to observe flows, mapped moments of frustration and delight, and completed a teardown of BeReal's product experience.

Project breakdown

View all work