Amazon Externship via Extern

Economics student exploring strategy and people analytics

Third-year UPenn student combining economics study with an Amazon externship in operational strategy and people analytics.

View my work Message Me

Work samples

Portfolio samples include class analyses and deliverables from my Amazon Operational Strategy & People Analytics externship, highlighting analytical approaches and operational thinking.

Amazon Operational Strategy & People Analytics Externship
Amazon · ✅ Verified by Extern · ⏱️ In progress
Amazon Operational Strategy & People Analytics Externship
Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.
Data AnalysisPythonStrategyOperations

About me

Third-year UPenn student combining economics study with an Amazon externship in operational strategy and people analytics.

I am Christina Le, a third-year Economics student at the University of Pennsylvania pursuing a bachelor's degree. I have limited professional experience and am building skills through coursework and an Amazon Operational Strategy & People Analytics externship.

Externships

Amazon Operational Strategy & People Analytics Externship

In progress

Skills

Economics analysisData interpretationOperational strategy (externship experience)People analytics (externship experience)Critical thinkingQuantitative coursework

Back to work

Amazon ↗

✅ Verified by Extern · ⏱️ In progress

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The externship analyzed employee-review data and operational context for Amazon fulfillment centers, combining web-scraped reviews with people-analytics methods. The work mapped onboarding and retention issues, then developed persona-driven strategies and evidence-based recommendations for Learning Ambassadors.

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I collected and analyzed employee reviews and operational information, translated patterns into people-analytics insights, and produced persona-based recommendations and supporting artifacts.

Project breakdown

View all work

Work samples

Amazon Operational Strategy & People Analytics Externship

About me

Amazon Operational Strategy & People Analytics Externship

Overview

What I've accomplished

Project breakdown

Step 1: Get Oriented with Amazon Fulfillment CentersI reviewed fulfillment center structure and role interdependencies, documenting how frontline roles and Learning Ambassadors interact with core operations and where onboarding touchpoints occur.

Step 2: Understand Attrition as a Business RiskI analyzed web-scraped employee reviews to identify groups at elevated risk of leaving, extracting early red flags and recurring patterns associated with attrition in fulfillment centers.