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Student Loan Specialist

Empowering Healthcare Through Data and Service

I’m a Student Loan Specialist and aspiring IT professional passionate about data-driven decisions in healthcare. Let's connect!

Works samples

Discover my projects and experiences in healthcare operations, customer service, and data analysis. I focus on innovative solutions and impactful outcomes.

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Projects will appear here once they are added, including any completed through externships.

About me

I’m a Student Loan Specialist and aspiring IT professional passionate about data-driven decisions in healthcare. Let's connect!

Detail-oriented Business Data Analyst and Healthcare Operations professional with 7+ years of experience in customer service, claims analysis, HIPAA compliance, and CRM management. Proven track record leading teams, resolving complex inquiries, and exceeding performance metrics. Currently pursuing a B.S. in Information Technology (4.0 GPA) with a strong foundation in psychology and data-driven decision-making. Seeking remote part-time opportunities to apply expertise in healthcare administra

Experience

Student Loan Specialist

Transworld Systems (TSI) · 06/2025 – present

Provider Service Analyst

Everise · 02/2021 – 02/2023

Business Assistant

Afro Elite Designs · 02/2019 – 02/2021

Sales Associate

Samuels Diamonds · 10/2018 – 02/2019

Customer Service Representative

Btru Cosmetics · 01/2016 – 01/2018

Education

Strayer University

Information Technology | Bachelor of Science

Texas Tech University

Psychology | Bachelor of Arts · Class of 2020

Skills

HIPAA / OSHA ComplianceCRM SystemsInbound & Outbound Customer ServiceTeam Leadership & Performance MetricsData AnalysiseCommerce OperationsEscalation ManagementBusiness StrategyHealthcare Claims & Benefits Analysis