Institute of Mental Health logoCurrently an Extern @Institute of Mental Health·🟢 Open to work

Aspiring healthcare operations and consulting professional

Completed a Healthcare Operations & Consulting externship at the Institute of Mental Health and building practical skills for entry-level roles in health services.

View my workMessage Me

Work samples

Portfolio items come from my Institute of Mental Health externship, showing work related to healthcare operations, process review, and consulting tasks completed during the program.

  • Healthcare Operations & Consulting Externship
    Healthcare Operations & Consulting Externship
    Institute of Mental Health logo

    Institute of Mental Health · ✅ Verified by Extern · ⏱️ In progress

    Healthcare Operations & Consulting Externship

    This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

    Stakeholder MappingSystems ThinkingProcess MappingChange Management

About me

Completed a Healthcare Operations & Consulting externship at the Institute of Mental Health and building practical skills for entry-level roles in health services.

I am Abimbola Olalere. I am starting my career and have completed a Healthcare Operations & Consulting externship with the Institute of Mental Health. I am exploring roles that connect healthcare operations, consulting, and mental health services.

Externships

Healthcare Operations & Consulting Externship

Institute of Mental Health

Experience

Academic Assistant

Federal College of Forestry · Jan 2023 - Jan 2024

Education

Adeleke University

Postgraduate studies in Public Health · Class of 2026

Skills

Healthcare operations (entry-level)Consulting fundamentals (externship experience)Mental health services awarenessHealth StrengtheningHealth Services ImprovementM&EProgram managementData use for decision making
Back to work
Institute of Mental Health ↗

✅ Verified by Extern · ⏱️ In progress

Healthcare Operations & Consulting Externship

This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

Stakeholder MappingSystems ThinkingProcess MappingChange Management

Overview

The project analyzed care coordination work in acute mental health settings to make coordination tasks and risks visible. The work mapped case manager workflows, compared service models, and prototyped dashboard elements. The deliverables documented operational steps and surfaced efficiency-related findings from a real case study.

Healthcare Operations & Consulting Externship

What I've accomplished

I translated the externship tasks into concrete outputs: workflow maps, comparative notes on service models, and a case-study analysis that together documented how case managers coordinate care.

Project breakdown

View all work